Manage Client and Colleague Accounts on the Pay-As-You-Go Plan

Learn how to add or remove client and colleague accounts on the Pay-As-You-Go plan, and how this differs from Farm Sharing.

Where to manage accounts

Open Organizations → User Management here:

https://app.geopard.tech/user/organizations

That’s the place where you:

• create and structure Organizations (recommended: 1 organization = 1 client)

• add or remove members (client users and your colleagues)

• keep your account list clean for billing

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Key concept: Organizations vs Farm Sharing

Organizations = who belongs to which client

Use Organizations to group users (accounts) under a client/company.

Farm Sharing = what data they can see

Farm Sharing is separate. Adding a user to an Organization does not automatically share farms with them.

Use the Farm Sharing tutorial to grant access to specific farms (one or many).

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Prerequisite: activate the Pay-As-You-Go (usage-based) plan

Before managing accounts, make sure Pay As You Go is active on the billing page.

If your account has a refunded/credited balance, GeoPard will use that credit first, so you may not see charges for a while (until the credit is consumed).

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Add a new client or colleague account

Step 1 — Create the user account

Create the account by registering a new user in GeoPard (standard signup).

Step 2 — Add the user into the right Organization

1. Go to app.geopard.tech/user/organizations

2. Open the Organization (or create a new one for that client)

3. Click Add member (wording may vary)

4. Select the user (email) and confirm

✅ Result: the user becomes part of that Organization.

Step 3 — Share farms (if needed)

If the user needs access to farms:

• share farms with that user, or with a group, depending on your setup

• verify access by asking them to log in and confirm visibility

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Billing behavior (Pay As You Go)

• Accounts renew monthly

• €5 per active account per month (as of Dec 2025)

• The payment is charged automatically to the main (payer) account

• An invoice is issued at the end of every month

Tip: If you’re adding accounts for multiple clients, keep one Organization per client so your team can quickly see who is active and why.

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Remove or delete an account

Remove user from an Organization (recommended for offboarding)

Use this when a client contact left the company, or you want to stop managing them under a client Organization.

1. Go to app.geopard.tech/user/organizations

2. Open the Organization

3. Find the member

4. Remove / Delete from organization

Then review Farm Sharing and remove shared farms if needed.

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Best-practice setup

• 1 Organization per client

• Keep internal users (your colleagues) in a separate “Internal” Organization (optional, if that fits your workflow)

• Offboarding checklist:

  1. remove from Organization

  2. remove Farm Sharing

  3. confirm they can’t access farms anymore

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Quick FAQ

Does adding a user to an Organization share farms? No. Farm Sharing is separate.

Who gets charged? The main payer account on Pay As You Go.

Why don’t I see charges yet? If you have account credit (e.g., refunded balance), it’s used first.