# Manage Client and Colleague Accounts on the Pay-As-You-Go Plan

### Where to manage accounts

Open **Organizations → User Management** here:

[`https://app.geopard.tech/user/organizations`](https://app.geopard.tech/user/organizations)

That’s the place where you:

* create and structure **Organizations** (recommended: **1 organization = 1 client**)
* add or remove **members** (client users and your colleagues)
* keep your account list clean for billing

***

### Key concept: Organizations vs Farm Sharing

#### Organizations = who belongs to which client

Use **Organizations** to group users (accounts) under a client/company.

#### Farm Sharing = what data they can see

**Farm Sharing is separate**. Adding a user to an Organization does **not** automatically share farms with them.

Use the Farm Sharing tutorial to grant access to specific farms (one or many).

***

### Prerequisite: activate the Pay-As-You-Go (usage-based) plan

Before managing accounts, make sure **Pay As You Go** is active on the billing page.

If your account has a **refunded/credited balance**, GeoPard will use that credit first, so you may not see charges for a while (until the credit is consumed).

***

### Add a new client or colleague account

#### Step 1 — Create the user account

Create the account by registering a new user in GeoPard (standard signup).

#### Step 2 — Add the user into the right Organization

1. Go to [`app.geopard.tech/user/organizations`](https://app.geopard.tech/user/organizations)
2. Open the Organization (or create a new one for that client)
3. Click **Add member** (wording may vary)
4. Select the user (email) and confirm

✅ Result: the user becomes part of that Organization.

#### Step 3 — Share farms (if needed)

If the user needs access to farms:

* share farms with that user, or with a group, depending on your setup
* verify access by asking them to log in and confirm visibility

***

### Billing behavior (Pay As You Go)

* **Accounts renew monthly**
* **€5 per active account per month (as of Dec 2025)**
* The payment is charged automatically to the **main (payer) account**
* An **invoice is issued at the end of every month**

Tip: If you’re adding accounts for multiple clients, keep **one Organization per client** so your team can quickly see who is active and why.

***

### Remove or delete an account

#### Remove user from an Organization (recommended for offboarding)

Use this when a client contact left the company, or you want to stop managing them under a client Organization.

1. Go to `app.geopard.tech/user/organizations`
2. Open the Organization
3. Find the member
4. **Remove** / **Delete from organization**

Then review **Farm Sharing** and remove shared farms if needed.

***

### Best-practice setup

* **1 Organization per client**
* Keep internal users (your colleagues) in a separate “Internal” Organization (optional, if that fits your workflow)
* Offboarding checklist:
  1. remove from Organization
  2. remove Farm Sharing
  3. confirm they can’t access farms anymore

***

### Quick FAQ

**Does adding a user to an Organization share farms?**\
No. Farm Sharing is separate.

**Who gets charged?**\
The main payer account on Pay As You Go.

**Why don’t I see charges yet?**\
If you have account credit (e.g., refunded balance), it’s used first.


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