> For the complete documentation index, see [llms.txt](https://docs.geopard.tech/geopard-tutorials/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.geopard.tech/geopard-tutorials/product-tour-web-app/john-deere-operations-center-integration/data-sharing-options/2.-problem-solving-of-staff-member-sharing.md).

# 2. Problem-solving of "Staff Member" sharing

Fix common John Deere staff sharing issues that block access or data sync.

## 2.1 If the staff member can NOT connect the shared organization to the GeoPard app.

1. The staff member sees the popup about grant permissions.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2FxshPXk5QniCEjvR1tF88%2Fimage.png?alt=media&amp;token=d6a04234-f567-41e0-a55b-9ed69224325b" alt=""><figcaption></figcaption></figure>
2. The staff member should go to the "Setup" >> "Team" page (or <https://team.deere.com/>) and check the "Access" tab.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2FY1Y8rqc1domKX4rDQHx1%2Fimage.png?alt=media&amp;token=011f89b3-9237-4b72-b46c-9506ef90802e" alt=""><figcaption></figcaption></figure>
3. The "Share Organization Data with Connected Software Companies" option should be available.\
   If this option is not available, then the staff member should notify the owner about it to fix the access.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2FheYcNRVB0ri1VWsjCeUY%2Fimage.png?alt=media&amp;token=4839b7e3-a1f7-4f3a-b748-c6a5beeeeac7" alt=""><figcaption></figcaption></figure>

## 2.2 If the staff member can NOT see fields of the shared organization in the GeoPard app.

1. If the staff member does not see fields in the GeoPard app.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2FNGbFsjAsyIgY1BYusZpk%2Fimage.png?alt=media&amp;token=cbe7a675-bca7-43c5-8dc2-c476798388ed" alt=""><figcaption></figcaption></figure>
2. The staff member should go to the "Setup" >> "Team" page (or <https://team.deere.com/>) and check the "Access" tab.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2FzwWc0DZifFFNTrojQa1B%2Fimage.png?alt=media&amp;token=172cb3d3-4bd8-46a3-a9ea-32e01b69b1cf" alt=""><figcaption></figcaption></figure>
3. <mark style="background-color:green;">The "Locations" access level should be 3</mark>.\
   If this option is not available, then the staff member should notify the owner about it to fix it.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2Fg0ryuVXv981NszIQv7Z2%2Fimage.png?alt=media&amp;token=75b02997-847a-46aa-af9d-87064fab56c6" alt=""><figcaption></figcaption></figure>
4. The fields should be available in the shared organization in the GeoPard app.<br>

   <figure><img src="https://3272281156-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYICBELdyAXXebKAzfLOR%2Fuploads%2FumDtIXyd8Da3N3YTxABz%2Fimage.png?alt=media&amp;token=3151f585-a418-45e1-af7f-915dc0e95b1f" alt=""><figcaption></figcaption></figure>


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